After visiting site and looking at the type of fracture it was clear to be a manufacturing defect in the casting rather than machine failure. The site was also advised to talk to the manufacturer to make a warranty claim and set the precedence that there is a potential issue with the carriers that may arise again to minimalize the cost to them long term due to the machine only being a few weeks old.

Once the waste had been stripped from the drum and lower conveyor the drum was rotated to position the fractured carrier in the optimum position to carry out the work, due to the type of machine and the position of the rubber conveyor belt underneath the work area a hose system was requested by us to site to ensure the belt had a constant water feed and would avoid damage from the cutting and welding.